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Account and security
Account lifecycle, security, on-premise operations, and support access.
How to update SFI application when auto update cannot be started?
This situation can happen if the device has not been synced for more than 30 days, it is locked or...
How to recover your account administrator password
In some cases the initial mail with verification code might be blocked or identified as a spam due to the...
How to approve terms and conditions as account administrator
Account activation When distributor have signed up a new customer account, End- customer user (account administrator) needs to approve Terms...
How to create a customer account (distributors)
Login at app.cribwise.com If you have a distributor account administrator role you can login at app.cribwise.com to manage existing accounts...
How to change a customer account (distributors)
Login at app.cribwise.com If you have a distributor account administrator role you can login at app.cribwise.com to manage existing accounts....
How to activate a ToolsUnited voucher
Order voucher You can order the Tools United CRIBWISE direct account voucher by add-on through our Customer Management Portal. Go...
How to submit and track feature requests (Ideas Portal)
CRIBWISE is integrated with Aha! Ideas portal tool to be more transparent and create a more collaborative environment where more...
How to manage customer account administrators (distributors)
Login to app.cribwise.com If you have a distributor account administrator role or a customer account administrator role you can login...
How to place a purchase order in CMP (distributors)
Login at app.cribwise.com If you have a distributor account administrator role, you can log in at app.cribwise.com and place a...
How to request a quote from a supplier (distributors)
If you have a distributor account administrator role, you can log in at app.cribwise.com to request quotes from a supplier....