How to submit and track feature requests (Ideas Portal)

What you can do

Submit a feature request to the CRIBWISE Ideas portal, vote and comment on other ideas, and follow your own idea through to release.

CRIBWISE uses the Aha! Ideas portal so that ideas are visible, discussed openly, and synchronised straight into the feature backlog.

Why use the Ideas portal

• Status updates reach every stakeholder instantly.
• Ideas are synchronised directly to the CRIBWISE feature backlog, and the creator is notified when anything changes.

The Ideas portal, where feature requests are collected and discussed.

Before you start

• You need an account on ideas.cribwise.com – sign up with your name and confirm your email address.
• Search for existing ideas first, so you do not create a duplicate.

Note: If your email domain belongs to a CRIBWISE distributor or support partner, you can see other users’ ideas automatically. Otherwise you see only your own.

Quick start

Experienced users – submit an idea in 4 steps:

1. Open ideas.cribwise.com and log in.
2. Search for similar ideas.
3. Click Add new idea and fill in the form.
4. Press Add idea.

Steps

Step 1 — Open the Ideas portal

Click the menu in the top right corner of the Help Center, or go straight to https://ideas.cribwise.com/.

The Ideas portal is reachable from the Help Center menu.

Step 2 — Sign up or log in

The first time you visit, sign up or log in to get access to ideas.

Sign up or log in before you can see or create ideas.

If you do not have a user yet, fill in your first and last name. Confirm your email address to log in and see your ideas.

Creating a portal user.

Step 3 — Find existing ideas

Three ways to look around before you add anything:

1. Free-text search and filter the ideas.
2. Open My ideas, My votes or My subscriptions.
3. Browse the category tree.

Search, personal lists and categories for finding ideas.

Step 4 — Create a new idea

1. Click Add new idea.
2. Start typing the name. Similar ideas appear below – read them first to avoid duplicates.
3. Choose the most appropriate category.
4. Describe what you want to achieve and why. Attach pictures or files if they help.
5. Add the value of the idea: who benefits, and by how much if you can quantify it.
6. Press Add idea.

Success: The idea appears in the portal with the status Needs review, and you are subscribed to it automatically.

Starting a new idea.

Similar ideas are suggested while you type the title.

An idea with its vote, subscribe and comment options.

Step 5 — Vote, subscribe and comment

• Vote – vote for a topic, and click again to remove your vote.
• Subscribe – you always subscribe to your own ideas once your user is confirmed, and you can subscribe to other users’ ideas. Subscribers get mail notifications about comments and status changes.
• Comment – add a comment with the bar at the bottom of an idea.

Idea statuses

Troubleshooting

Related articles

• How to get started with CRIBWISE – set up a portal before requesting changes to it.
• Glossary of CRIBWISE terms and definitions – the vocabulary to use when describing an idea.
• Release notes – where shipped ideas show up.