- Home
- Knowledge Base
- Account and security
Account and security
Account lifecycle, security, on-premise operations, and support access.
Understanding the hardware supplier flow (distributors)
If you have a supplier user account role, you can login to app.cribwise.com to manage quotes requests and hardware orders...
CRIBWISE Technical and Organisational security Measures
CRIBWISE implements and maintains technical and organizational security measures to protect customer assets and data. We recognize that data security...
How to place a service and development order (distributors)
Feature Development and Integration Development Order Feature Development and Integration Development are both quote-based and customized according to specific requests....
How to manage users in the Customer Management Portal (CMP)
Within the Customer Management Portal, users are assigned different roles, each with specific access and permissions: Role Descriptions Super Admin:...
Terms of Service and Data Processing Agreements
Use the following links to find the related documentation. Terms of Service Data Processing Agreement
How to install on-premise
What you can do Install on-premise to run the Admin Portal (AP) and Shop Floor Interface (SFI) as a fully...
Backup On-premise data
It’s recommended to do a manual data backup on the on-premise server before doing a software update. These operations are...
Update On-premise Admin portal
To update an on-premise installation, the first step is to download the latest version of the installation package. You can...
Restore On-premise data
Restoring all Admin Portal data is done by copying the backed-up files back to their original locations. During this process,...
How to clean up on-premise data
Read time: ~3 minutes Applies to: Admin Portal · On-premise only What you can do Remove leftover LocalDB databases and...