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Account and security

Account lifecycle, security, on-premise operations, and support access.

CRIBWISE Technical and Organisational security Measures

What you’ll learn What CRIBWISE does to protect your data – data centres, access control, encryption, backups, network security and...

How to place a service and development order (distributors)

What you can do Order quote-based development and services in the Customer Management Portal – feature development, integration development, scheduled...

How to manage users in the Customer Management Portal (CMP)

What you can do Create and manage users in the Customer Management Portal, assign the roles that control what each...

Terms of Service and Data Processing Agreements

What you’ll learn Where to find the CRIBWISE Terms of Service and the Data Processing Agreement, and who in your...

How to install on-premise

What you can do Install on-premise to run the Admin Portal (AP) and Shop Floor Interface (SFI) as a fully...

How to back up on-premise data

What you can do Back up your on-premise CRIBWISE data before a software update: the relational database, the MongoDB table...

How to update the on-premise Admin Portal

Read time: ~5 minutes Applies to: Installer · On-premise only What you can do Update an on-premise CRIBWISE installation to...

How to restore on-premise data

Read time: ~5 minutes Applies to: Admin Portal · On-premise only What you can do Restore your on-premise CRIBWISE data...

Clean up on-premise data

Read time: ~3 minutes Applies to: Admin Portal · On-premise only What you can do Remove leftover LocalDB databases and...

How to set up support partner access

Read time: ~3 minutes Applies to: Admin Portal What you can do Grant temporary access to support partners so they...