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System requirements and supported browsers

Read time: ~3 minutes

Applies to: Admin Portal – Shop Floor Interface – All deployments


What you’ll learn

Hardware and software requirements as well as network and ports, both for SFI and Admin portal on cloud and On-premise.


System requirements

Operating system

We recommend using the LTSC version (Long-Term Servicing Channel) of Windows 10/11 . LTSC has a longer support from Microsoft and no feature updates that might interfere with the SFI software. The SFI works on any Windows 10/11 version but it’s recommended to only allow security updates.

PC requirements

For the physical machine the recommend minimum requirements for smooth operation of ShopFloor Interface:

  • Intel Core I3 Gen 8xxx
  • 8GB RAM
  • 100GB Harddrive

Installation

Following prerequisites are needed to run SFI application and will be installed during installation process (no user action needed)

  • MS SQL Express 2014 LocalDB or higher
  • .NET Framework 4.6 or higher
  • Microsoft Visual C++ 2012 Redistributable or higher
  • Microsoft Edge WebView2 Runtime

Communication and IP addresses

Important: All communication is initialised from SFI to admin portal.

For Cloud SFI and AP

Admin Portal service must be accessible within SFI network to allow data synchronization and update of Shop Floor Interface applications. Connection to Admin Portal is also required during installation process to verify license information.

Inbound to our services: 20.126.145.37:443 (Synchronization)

Outbound calls: 40.91.233.95:443 (File delivery)

In case of when reports are scheduled to be sent or ERP integrations where files are dropped to web service or S/FTP server our outgoing messages will be sent from 40.91.233.95:443 – (Outbound calls).

We have on SFI a function to create tickets to our support center, for this to work an email is sent from SFI, connection to SMTP must be possible to established. Following address and port should be whitelisted in order to allow sending emails:

  • Address: smtp.sendgrid.net
  • Port: 587

Requirements for integration services

If you are using any of our integration services like MONITOR G5, Zoller TMS our integration API’s available in CRIBWISE you need to allow traffic to our public endpoints where our services are hosted and also allow traffic from certain endpoints to your corporate network if you e.g. receive files or event from any of our integration services.

Inbound to our services: 20.103.134.18 and 20.71.28.246

Outbound from our services: 52.157.65.138

Customer satisfaction survey IP: 54.84.62.26 (sandviktfs.aha.io)

For On-premise SFI and AP

AP URL/IP depends entirely on the settings made when installing the admin portal.

Communication ports are static:

  • API: https on port 44333
  • Legacy ERP API: https on port 44333
  • Legacy BI interfaces: http on port 8080
  • All connections from SFI to AP: https on port 44333
  • SFI updates from AP: http on port 80

Supported browsers

Latest versions of following browsers are supported to access AP and SFI application:

  • Edge
  • Firefox
  • Chrome
  • Safari

Any other browser not mentioned in the list may result in unexpected behavior of the application or may not allow access to the application at all.


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