What you’ll learn
What the three item stock states mean, how CRIBWISE calculates them from the threshold on a device assignment, and where a critical item shows up so you notice it in time.
The state is based on the item’s purchase options from the device assignment and its actual quantity in stock, and tells you whether the item is available in the quantity you need. States are visible in the item overview, in reporting, and in the BI and REST interfaces.
The three states
| State | Quantity in stock |
 OK |
Higher than 120% of the threshold. |
 ALERT |
Between 120% and 100% of the threshold. |
 CRITICAL |
At or below 100% of the threshold. |
The threshold is calculated from the order point and the critical quantity set on the item detail. For durable items, the quantity in stock excluding picked items is also compared against the minimum quantity.
Important: A state is always valid for one device. An item assigned in several devices can be in a different state in each of them.
Where a critical state shows up
When an item goes critical, CRIBWISE can bring it to an administrator’s attention in four places:
- Item notifications – below critical quantity.
- A dashboard widget showing the number of items below critical quantity.
- Alerts on purchase orders, showing that an order contains an item at critical quantity.
- The ItemStatus REST interface, field BellowCriticalLevel, if the item is marked critical for every device it is assigned to.
Common confusion
| People often think… | But actually… |
| An item has one stock state. | It has one per device it is assigned to. |
| CRITICAL means the item is out of stock. | It means the quantity is at or below the threshold – there may still be stock. |
| The REST field flags any critical item. | BellowCriticalLevel is set only when the item is critical in every device it is assigned to. |
| Picked durable items count towards the state. | For durables the comparison against the minimum quantity excludes picked items. |
Take action
Want to be told before an item runs out? Set the order point and critical quantity on the item detail, then switch on item notifications or add the critical-quantity dashboard widget.
Related articles
- How to configure item notifications – get told when an item goes below critical quantity.
- How to configure dashboard widgets – the widget counting items below critical quantity.
- Understanding purchase order scripts: automated reorder rules – reorder before the state turns critical.
- How to optimize stock levels and order points – get the order point behind the threshold right.