How to set up tool life tracking and automatic service triggers

What you can do

Set a target tool life on a serialized assembly so CRIBWISE asks operators for the consumed tool life at every return, and sends the assembly for service automatically once the target is reached.

An assembly that has reached its target tool life cannot be picked again until the service is performed and the consumed tool life is reset to 0.

Before you start

• The item must be a serialized assembly.
• You need an internal vendor to perform the service – only internal vendors can be selected as service vendors for an assembly.
• Decide the target tool life and the unit it is tracked in.

Quick start

Experienced users – set up tool life tracking in 4 steps:

1. Open the assembly detail and go to the Supplier tab.
2. Activate Service and select the service type and internal vendor.
3. Enter the target tool life and its unit.
4. Save the assembly.

Steps

Step 1 — Set up tool life for an assembly

1. Open the detail of the serialized assembly.
2. On the Supplier tab, activate Service.
3. Select the type of service and the vendor who performs it.
4. Enter the target tool life and the units it is tracked in.
5. Save.

Success: From now on the consumed tool life must be entered at every return of any serialized instance of this assembly – except when the instance is returned as not used.

Service, service vendor and target tool life on the Supplier tab.

Note: Every new serialized instance created during restock or assign, and every instance restocked back from service, starts with a consumed tool life of 0.

Step 2 — Enter consumed tool life during a return

1. Return the serialized assembly as used.
2. In the extra wizard step, enter the consumed tool life.
3. Complete the return flow.

The entered tool life may exceed the remaining tool life for that instance.

The return flow asks for consumed tool life when tracking is active.

Important: Consumed tool life is recorded only when the return is finished and the assembly is placed in a location. An interrupted return leaves the consumed tool life unchanged.

Moving a picked item to another cost allocation also asks for the consumed tool life. If the target is met or exceeded during that operation, the assembly changes status to For service and is put on the service list the next time it is returned to the device.

Step 3 — Check tool life of assemblies

1. Open the serialized item overview.
2. Make sure the columns Tool life remaining, Tool life consumed and Tool life status are shown.

These columns show the tool life of every assembly with tracking active.

Tool life columns in the serialized item overview.

The tool life of a specific instance is also shown on its detail, opened from the item detail or by clicking the serial number in the overview.

Tool life on the detail of one serial number.

How tool life is reset

Consumed tool life is set to 0 automatically when:

• a new assembly is created during the assign flow,
• a new assembly is created during the restock flow, or
• an assembly is restocked from service.

Warning: The consumed tool life of an assembly cannot be reset manually.

Troubleshooting

Related articles

• Managing serialized items and serial numbers – statuses and details of serialized instances.
• Understanding service scripts: automated calibration checks – how items set for service end up on a service order.
• Understanding the serialized item overview – where the tool life columns are shown.
• How to manage vendors – create the internal vendor that performs the service.