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Service and Support
How to find Device ID and Storage Device ID
When seeking hardware support, it is essential to provide device information. For the main device, please kindly furnish the Device...
On-Premise Installation
Using the on-premise solution allows you to run the Admin portal (AP) and Shopfloor interface (SFI) as a fully offline...
Backup On-premise data
It’s recommended to do a manual data backup on the on-premise server before doing a software update. These operations are...