Getting Started
CRIBWISE® service for installation and onboarding - Seamless and smooth set up
At CRIBWISE, we understand that a successful installation and onboarding process is key to unlocking the full potential of our powerful tooling inventory management software. We help customers to get started quickly and be trained efficiently and effectively, to allow our solution to deliver business value, and for customers to reap the benefits, at the earliest opportunity.
Installation & onboarding process
We believe that successful installation and onboarding is achieved when the customer:
Feels supported and guided throughout the onboarding journey.
Develops a comfortable level of confidence in using the solution.
Begins to recognize the initial value from the solution
Customer onboarding and installation packages
We offer various installation and onboarding packages depending on the customer’s needs, and with each we promise to deliver:
A proven, ready-to-use solution
Support with data imports and setting configurations
Training on the full solution – software and hardware
Opportunity for post-installation follow up
Assurance of successful implementation
| Package | What’s included |
|---|---|
| Customer Onboarding and Installation: for new cloud-based customers | Two-day, in-person, onsite installation and training session |
| Customer Onboarding and Installation: for new on-premise customers | For existing Cloud-based and On-Premise CRIBWISE customers with previously installed portal – looking to expand with new main or extension machines. Includes a one-day, in-person, onsite installation and introductory training session. |
| Customer Installation: Expansion | For existing Cloud-based and On-Premise CRIBWISE customers with previously installed portal – looking to expand with new main or extension machines. Includes a one-day, in-person, onsite installation and introductory training session. |