To update an on-premise installation, the first step is to download the latest version of the installation package.
You can either request the Admin Portal installer directly from your reseller or download the latest installer from:
https://[BaseURL]/public/installers/latest/[Reseller]/AP/[Reseller]_AP_Installer.zip.
Note: It is recommended but not required, to create a backup of the databases before performing an update. See this article for detailed instructions on how to back up the databases.
Update
Unzip the package and run installer.exe as an administrator (1).
Accept the End User License Agreement and click Upgrade.
Click Update (2).
If the license file is not valid, request a new one from your reseller.
If the license file is valid, all information will be prefilled, and you can continue by clicking Next (3).
The window will display a message indicating that you are about to update the Admin Portal application (4). Click Proceed (5).
Wait for the update to complete. This process usually takes about 2 minutes.
The final window will indicate whether the installation was successful. Click Finish to complete the process.
A server reboot after the update is recommended but not required.
All devices will update automatically at the scheduled time, provided the device setting for automatic updates is enabled.